Privacy Policy – SmartXSuri
Effective Date: January 7, 2025
At SmartXSuri, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website (smartxsuri.com), purchase products, or interact with our services. By using our website or services, you consent to the practices outlined in this Privacy Policy.
1. Introduction
Your privacy is of the utmost importance to us. This Privacy Policy outlines how SmartXSuri collects and handles your personal information in compliance with privacy laws and best practices. We are committed to safeguarding your privacy while providing you with the best possible shopping experience. If you have any questions or concerns about how we handle your personal information, please contact us at the details provided below.
2. Information We Collect
We collect several types of information from our users to provide better services, including:
Personal Information: When you register on our website, place an order, or contact us, we collect personal details such as your name, email address, phone number, shipping address, and billing information (credit card details).
Payment Information: We collect your payment details, such as credit card numbers, billing addresses, and other necessary payment information. This data is securely processed via trusted third-party payment gateways.
Usage Data: We collect non-personal information automatically when you visit our website, including your IP address, browser type, operating system, and browsing activity (such as pages viewed and time spent on the site). This data helps us analyze how users interact with our website and improve your browsing experience.
Cookies: Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device to remember your preferences and settings. You can adjust your browser settings to reject cookies, but this may impact certain features of our website.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Order Fulfillment: We use your personal and payment information to process and complete your orders, including shipping and billing.
Customer Support: We use your contact information to respond to inquiries, provide customer support, and address any issues related to your order or account.
Improving Services: We analyze usage data to improve our website’s functionality and performance, ensuring that we deliver a seamless shopping experience.
Marketing and Promotions: We may send you marketing emails about new products, promotions, or updates. You can opt-out of receiving these communications at any time by following the unsubscribe link provided in the email.
Security and Fraud Prevention: We use personal and transaction data to prevent fraudulent activities, verify transactions, and protect both our customers and our business.
4. How We Protect Your Information
We take the security of your personal data seriously. We use advanced encryption techniques and secure payment gateways to protect your payment information. Here are the measures we take to secure your information:
SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data transmitted between your browser and our website, ensuring that your personal and payment information is securely encrypted.
Payment Security: We work with trusted payment processors who adhere to the highest security standards, including Payment Card Industry Data Security Standard (PCI DSS) compliance. We do not store your full payment details; instead, trusted third-party payment gateways handle all payment processing.
Data Access: We restrict access to your personal data to authorized personnel only. We also regularly review and update our security measures to ensure that your information remains safe.
5. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors, including shipping companies, payment processors, and marketing platforms, to facilitate order processing and enhance your experience.
Legal Requirements: We may disclose your information if required by law, to comply with legal obligations, protect our rights, or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of such changes and update our Privacy Policy accordingly.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You can request the following:
Access to Your Information: You can request a copy of the personal information we hold about you.
Correction of Your Information: If any of your personal details are incorrect or incomplete, you can request that we update or correct them.
Deletion of Your Information: You have the right to request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain the information for legal or transactional purposes).
Opting Out of Marketing: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
To exercise these rights, please contact us using the contact details provided below.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
SmartXSuri reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will become effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed of any updates.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us:
Hotline: (919) 853-2988
Email: info@smartxsuri.com
Address: 526 Vaiden Rd, Louisburg, North Carolina
Website: smartxsuri.com